Frequently Asked Questions

Everything you need to know about our colorful world of fashion and accessories.

How long does shipping take and what are the costs?

Standard delivery typically takes 3-5 business days. Shipping costs vary based on your location and selected carrier, and we offer free shipping on orders above a specific threshold mentioned at checkout.

What is your return policy?

We want you to be happy with your purchase! You can return any unworn and unwashed items in their original packaging within 100 days for a full refund or exchange.

How do I choose the right size for socks and underwear?

Each product page features a detailed size guide. For our socks, we use standard EU sizing ranges (e.g., 35-38, 39-42) to ensure a comfortable fit for everyone.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard), PayPal, Apple Pay, Google Pay, and in some regions, Klarna or cash on delivery.

Are Dedoles products sustainably made?

Yes, we focus on high-quality materials like GOTS-certified organic cotton and recycled fibers. We are committed to ethical manufacturing and reducing our environmental footprint.

Can I track my order after it has been shipped?

Absolutely. As soon as your package leaves our warehouse, you will receive a confirmation email containing a tracking link to follow your order's journey.